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North Carolina Local Compliance

City of High Point / County of Guilford

At AQUALIS, we know High Point's sustainable water compliance standards and manage regulator relations for our clients.

It is our mission to help you become compliant with these stormwater, wastewater and drinking water regulations through inspections, maintenance, repairs and rehabilitation services. As your water compliance provider, we handle the regulatory guidelines specific to High Point, North Carolina and ensure that our services meet the highest compliant procedures to keep you in compliance with local regulators.

Last Updated 08/19/2026

Stormwater Code: Excerpts from Cary, North Carolina, Code of Ordinances and Land Development Ordinance

Pollution Prevention & Good Housekeeping

Pollution Prevention and Good Housekeeping is the assessment and subsequent alteration of municipal operations to reduce the amount of pollution entering the storm drain system and, eventually, receiving waters. Stormwater Services Division staff inspect all city municipal facilities and conduct training with city personnel in order to ensure that all city employees are active in stormwater pollution prevention and city activities are in accordance with our NPDES permit.

This permit requirement is necessary because:

  • The City of High Point is responsible for a wide variety of land uses and activities such as roadways, parking lots, transportation and equipment garages, fueling areas, stockpiles of salt and other raw materials, waste handling and disposal, and parks maintenance. These can all be sources of stormwater pollutants.
  • If practices are not in place to contain spills, manage trash, or handle non-stormwater discharges, municipal facilities can be sources of stormwater pollutants.
  • The City of High Point is responsible for inspecting and maintaining the public right-of-way and storm drainage systems throughout the jurisdictional limits

Drainage Issues

The Stormwater Services Division maintains the stormwater drainage systems within City maintained roadways and the public right-of-way. When stormwater runoff leaves the public right-of-way, it becomes the responsibility of the property owner to maintain the runoff on their property unless stated by a specific easement.   

Maintaining Private Stormwater Drainage Systems

Although the City maintains the public stormwater drainage system along roadways or city-maintained facilities, private stormwater drainage systems throughout the City are critical in controlling drainage and flooding on private property. Finding a catch basin or yard inlet on private property can be common, as these serve an essential purpose in controlling drainage on private property. Once water enters these structures, it flows through a network of pipes before it outlets into nearby ponds, streams, or rivers.

To maintain the proper functionality of these devices, there are recommended maintenance items that should be regularly completed. To lessen street flooding, the City asks residents and property owners to help keep stormwater inlets and storm drains in front of their properties clean of debris. Use a rake or pitchfork to clear leaves, limbs, and debris from the storm drain to allow water to flow. We do not recommend putting your hands or feet inside the structure, as unseen debris can be dangerous. Do not try to remove a manhole cover or grate, only the debris on top. 

Inlet pipes allow water to flow into the stormwater drainage system. Outlet pipes are where water exits the stormwater drainage system and enters a nearby pond, stream, or river.

Ensure the openings of inlet and outlet pipes remain free of litter and obstructions that could block flow.

There should be no blockages or debris. Ensure that the swale is well stabilized with grass and no erosion is present.

 

Ensure openings remain free of obstructions. Ensure that the area around the inlet is stabilized and that no erosion or sink holes are occurring.

Ensure that no sediment or debris has built up on top of the structure. Ensure that the area around the inlet is stabilized and that no erosion or sink holes are occurring.

 

Ensure the openings or grates remain free of litter and debris. Curb inlets are generally found in the right-of-way. Please contact the City of High Point to report blocked or damaged structures.

 

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Frequently Asked Questions

Post-construction stormwater management covers the ongoing maintenance of the stormwater control facilities and open space areas installed as part of your property’s approved stormwater control plan. If your property in High Point or Guilford County has engineered stormwater structures on site, the City requires those facilities to be maintained, repaired, and if necessary reconstructed for as long as the property exists, not just through the construction phase. AQUALIS provides full post-construction stormwater management for property owners across High Point and Guilford County, so facilities stay compliant well after the original project is finished.

If you fail to maintain, repair, or reconstruct the stormwater control structure per your Operation and Maintenance Agreement, the Town may use all or part of your posted financial security to make necessary improvements. The Town will only take this action after exhausting other reasonable remedies. Any unused deposited cash funds will not be returned — they are retained for future maintenance.

High Point’s Enforcement Officer is required to inspect engineered stormwater structures at least once a year, in line with North Carolina Environmental Management Commission requirements, and may also conduct routine, random, or complaint-based inspections at any time. Property owners in High Point and Guilford County cannot obstruct these inspections or refuse the City access to the site. AQUALIS prepares properties for these inspections and manages the process on the owner’s behalf, so nothing about an unannounced visit catches you off guard.

If the City identifies a maintenance issue during an inspection, the property owner generally has 90 days from notification to complete the required repairs. If the work is not done in that window, the City can perform the repairs itself and bill the property owner for the cost, in addition to issuing a notice of violation. AQUALIS provides notice of violation resolution for High Point and Guilford County property owners, correcting the underlying issue quickly so the City does not step in and charge the owner directly.

Because operation and maintenance agreements in High Point bind current and future property owners, responsibility transfers automatically when a property is sold, even if the new owner was not involved in the original construction or permitting. This catches many buyers off guard, especially when a facility has been neglected. AQUALIS steps in as the party managing this ongoing responsibility, handling maintenance, repairs, and City coordination regardless of when the owner acquired the property.

The City’s Enforcement Officer documents every inspection on Division of Water Quality approved forms, and property owners are expected to maintain their own maintenance schedules and repair records consistent with their recorded operation and maintenance agreement. Gaps in this documentation can make it harder to demonstrate compliance during an inspection or dispute a notice of violation. AQUALIS maintains complete, up to date maintenance records for every property it services in High Point and Guilford County, so documentation is ready whenever the City requests it.

Post-construction stormwater compliance in High Point involves a binding operation and maintenance agreement, annual and unannounced inspections, escrow funding, repair deadlines, and the risk of a notice of violation if any part of it is missed. Managing all of this without dedicated stormwater staff is difficult for most owners. AQUALIS offers complete post-construction stormwater management for High Point and Guilford County property owners, covering inspections, maintenance, recordkeeping, escrow tracking, and notice of violation resolution, so owners can meet the City’s requirements without managing the process themselves.

The information on this page is provided for general informational purposes only and is not legal advice. Regulations change frequently — AQUALIS makes no warranty as to the accuracy or completeness of this content, and any reliance on it is at your own risk. Consult a qualified professional or your local regulatory authority to confirm requirements applicable to your specific property.

Services Offered in City of High Point / County of Guilford and Surrounding Area

retention pond and grass shore

Stormwater Management

AQUALIS provides comprehensive stormwater services across the United States. From inspection and maintenance to repairs and rehabilitations, AQUALIS manages water on your property so you do not have to.
lift station

Wastewater Management

AQUALIS offers sustainable wastewater solutions including inspection, maintenance and repairs.
Three people reviewing plans

Sustainable Water Engineering

AQUALIS provides sustainable engineering services, in states in which we are licensed, from concept through construction, working closely with our clients to identify and deliver their ideal solutions.
storm drain

Monitoring & Reporting

There are multiple requirements and records that need to be kept from your SWPPP to inspections and depending on your industry, stormwater sampling and analysis.
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Water Quality Testing

AQUALIS offers water quality testing for stormwater, wastewater and drinking water.

Case Studies

uv light entering pipe

How Stormwater Pipe Inspection & UV Rehabilitation Restored Flow in New Bern, N.C.

A facility relies on an underground stormwater system to move runoff to a nearby retention basin. A 36-inch pipe plays a key role, but concerns emerged as flooding occurred during heavier rainfall.
retention pond

Fixing Pond Erosion to Restore and Improve Stormwater Function in Mebane, N.C.

The customer requested maintenance of stormwater management principles located on the property. Lack of routine preventive maintenance had caused overgrowth, leading to insufficient stormwater systems.
pond after stormwater repairs

Stormwater Repairs Ensure Regulatory Compliance in Charlotte, N.C.

Learn how AQUALIS completed stormwater system restoration ahead of a compliance audit, ensuring the property met regulatory standards and was fully prepared for inspection.
AQUALIS employee removing the old valve

Gate Valve Replacement Improves Stormwater Flow Control in Durham, N.C.

Learn how AQUALIS helped a high-traffic commercial property stay in compliance by replacing a critical stormwater valve, preventing costly backups and ensuring system functionality.
tape measurer in underground detention system

Restoring Underground Detention Systems to Prevent Flooding in Morrisville, N.C.

AQUALIS restored stormwater systems at a restaurant after city inspections revealed deficiencies. The team ensured proper drainage, improved water quality and regulatory compliance.
open manhole

From Stormwater Inspection to Full System Restoration in Morrisville, N.C.

By sealing structural damage, restoring filtration, and performing thorough cleaning, the team ensured compliance, improved water quality and prevented costly future failures.

Stormwater Pipe Inspection Reveals Systemwide Failures in Durham, N.C.

The property owners on this site noted cracking and shifting along the edge of the parking lot near stormwater assets. Understanding the gravity of the situation, they reached out to AQUALIS to conduct a preliminary inspection of the stormwater system.
excavators on the side of a hill

Sinkhole Leads to Stormwater System Repair in Durham, N.C.

The tenant on this property noticed a depression that opened to the ground below and notified the property owners.
Two Sinkholes

Sinkhole Restoration and Stormwater Repairs in Raleigh, N.C.

Sinkholes appeared in the drive lane of this complex. AQUALIS was called to investigate.
Cleared Retention Pond

Wet Detention Basin Restoration Improves Performance in Fayetteville, N.C.

A store in Fayetteville, NC provides the community with excellent customer service, and durable and long-lasting products that will hold their value for years to come.

Did you receive an NOV? Have an urgent need? We can help.

Notices of Violation (NOVs) or Corrective Notices should be taken seriously. Contact AQUALIS today to learn how to resolve the issue and comply with regulations.